Influencing Skills

The purpose of this course:

Successful influencing is about making a connection and appealing to the heart as well as the head. It is about identifying personal triggers and adapting your style to others’ to get the best results from the people you are trying to influence. Whether we like it or not, the fact is we are using influencing skills all the time and not just by our actions. Our very presence at a meeting may influence people positively or negatively. The style or nature of our presence, what we say or how we say it and the attitude we (unconsciously or otherwise) project speaks volumes. The smarter we can get at knowing what we do, or what it is about us, that impacts on others, the more personally effective and powerful we can become.

Benefits to an organisation:

This course will develop your awareness of how to influence and also deepen your influencing skills to benefit you and your business to be more effective.

Who is the course for?

This course is for anyone who wishes to develop their awareness of how to influence to benefit not only themselves but their business.

What will the course cover?

  • What are Influencing Skills
  • Positives and Negatives of Influencing
  • Effectiveness of Influencing
  • The Elements of Power
  • Building rapport
  • Dealing with assumptions
  • Handling different personality styles
  • How to get key messages across clearly and concisely
  • How to change your attitude to change the impact you have
  • Gain strategies for mediating and handling conflict effectively

Timings: 9.00am -4.30pm

Member cost: £249 + VAT

Non-Member cost: £319 + VAT

For more information, or to book a place on this course, call us on 01604 490490 or email training@northants-chamber.co.ukChamber members can book online.

Our Upcoming Management & Personal Development Events

  • Coaching for Managers | Milton Keynes Chamber of Commerce

    26 Feb 2025

    Coaching for Managers

  • Effective Appraisal Skills | Milton Keynes Chamber of Commerce

    25 Mar 2025

    Effective Appraisal Skills

  • Confident Customer Service | Milton Keynes Chamber of Commerce

    08 May 2025

    Confident Customer Service

  • Successful Supervisory Management | Milton Keynes Chamber of Commerce

    04 Jun 2025

    Successful Supervisory Management

  • How to hold Difficult Conversations | Milton Keynes Chamber of Commerce

    18 Jun 2025

    How to hold Difficult Conversations

  • Assertiveness Skills | Milton Keynes Chamber of Commerce

    10 Sep 2025

    Assertiveness Skills

  • Successful Supervisory Management | Milton Keynes Chamber of Commerce

    08 Oct 2025

    Successful Supervisory Management

  • Managing Your Workload | Milton Keynes Chamber of Commerce

    16 Oct 2025

    Managing Your Workload

  • Confident Customer Service | Milton Keynes Chamber of Commerce

    19 Nov 2025

    Confident Customer Service

  • Assertiveness Skills | Milton Keynes Chamber of Commerce

    14 Jan 2026

    Assertiveness Skills

  • Successful Supervisory Management | Milton Keynes Chamber of Commerce

    28 Jan 2026

    Successful Supervisory Management

  • How to hold Difficult Conversations | Milton Keynes Chamber of Commerce

    04 Feb 2026

    How to hold Difficult Conversations

  • Managing Your Workload | Milton Keynes Chamber of Commerce

    11 Mar 2026

    Managing Your Workload