How to Hold Difficult Conversations

How to Hold Difficult Conversations

The purpose of this course:

The purpose of this course is to help you identify what it may be that’s preventing you from having difficult conversations and provide you with strategies to handle them effectively.

Benefits to an organisation:

Highly skilled workforce with enhanced communication skills, who know how and when to have difficult conversations.

Who is this course for?

Anyone in the organisation.

What will the course cover?

  • The impact of attitude
  • What is a difficult conversation?
  • What makes them difficult?
  • How to approach a difficult conversation
  • The structure of a difficult conversation

By the end of the course, delegates will be able to:

  • Be aware of your impact on communication
  • How to approach a difficult conversation
  • How to structure a difficult conversation

Timings: 9:30am – 12:30pm

Member cost: £150 + VAT

Non-Member cost: £199 + VAT

For more information, or to book a place on this course, call us on 01604 490490 or email training@northants-chamber.co.ukChamber members can book online.

Our Upcoming Management & Personal Development Events

  • Assertiveness Skills | Milton Keynes Chamber of Commerce

    10 Sep 2024

    Assertiveness Skills

  • Successful Supervisory Management | Milton Keynes Chamber of Commerce

    16 Oct 2024

    Successful Supervisory Management

  • Managing Your Workload | Milton Keynes Chamber of Commerce

    23 Oct 2024

    Managing Your Workload

  • The Fundamentals of Project Management | Milton Keynes Chamber of Commerce

    14 Nov 2024

    The Fundamentals of Project Management

  • Confident Customer Service | Milton Keynes Chamber of Commerce

    20 Nov 2024

    Confident Customer Service

  • Assertiveness Skills | Milton Keynes Chamber of Commerce

    14 Jan 2025

    Assertiveness Skills

  • Successful Supervisory Management | Milton Keynes Chamber of Commerce

    15 Jan 2025

    Successful Supervisory Management

  • Influencing Skills | Milton Keynes Chamber of Commerce

    28 Jan 2025

    Influencing Skills

  • How to hold Difficult Conversations | Milton Keynes Chamber of Commerce

    04 Feb 2025

    How to hold Difficult Conversations

  • Coaching for Managers | Milton Keynes Chamber of Commerce

    26 Feb 2025

    Coaching for Managers

  • Effective Appraisal Skills | Milton Keynes Chamber of Commerce

    25 Mar 2025

    Effective Appraisal Skills

Northamptonshire Business Awards Finalist Announcement!

The Northamptonshire Business Awards recognise and celebrate the very best in Northamptonshire business.

These prestigious awards are open to all businesses across the region and are presented to businesses that have clearly demonstrated all-round business excellence in a range of areas.

Join us on Thursday 7th September where we will be announcing this year’s finalists at the Northamptonshire Business Exhibition.