How to Hold Difficult Conversations

How to Hold Difficult Conversations

The purpose of this course:

The purpose of this course is to help you identify what it may be that’s preventing you from having difficult conversations and provide you with strategies to handle them effectively.

Benefits to an organisation:

Highly skilled workforce with enhanced communication skills, who know how and when to have difficult conversations.

Who is this course for?

Anyone in the organisation.

What will the course cover?

  • The impact of attitude
  • What is a difficult conversation?
  • What makes them difficult?
  • How to approach a difficult conversation
  • The structure of a difficult conversation

By the end of the course, delegates will be able to:

  • Be aware of your impact on communication
  • How to approach a difficult conversation
  • How to structure a difficult conversation

Timings: 9:30am – 12:30pm

Member cost: £150 + VAT

Non-Member cost: £199 + VAT

For more information, or to book a place on this course, call us on 01604 490490 or email training@northants-chamber.co.ukChamber members can book online.

Our Upcoming Management & Personal Development Events

  • Conflict Management | Northamptonshire Chamber of Commerce

    05/03/2024

    Conflict Management

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  • Effective Appraisal Skills | Northamptonshire Chamber of Commerce

    27/03/2024

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Northamptonshire Business Awards 2023!

The Northamptonshire Business Awards recognise and celebrate the very best in Northamptonshire business.

On Thursday 23rd November 2023 we revealed the winners of the Northamptonshire Business Awards 2023, headline sponsored by Wilson Browne Solicitors! Make sure you check out our highlight video and find out this year’s winners here.