Managing Your Workload
Managing Your Workload
The purpose of this course:
This course provides busy people with an overview of how time is wasted and provides effective strategies to make a real impact upon their time management skills.
Benefits to an organisation:
Managers who use their time effectively inspire, empower and motivate people to deliver key organisation priorities. They will be better able to structure their work between planning, setting priorities, developing and delegating to deliver objectives in a timely fashion.
Who is this course for?
Anyone across the business with a need to set priorities and make best use of the available time.
What will the course cover?
- Symptoms of poor time management
- Effective prioritisation
- Key time wasters
- Developing trust
- Delegating effectively
- Empowering their team
- Managing effective meetings
- Managing communications, including emails effectively
- Dealing with interruptions
- Managing crises
- Protocols
By the end of the course, delegates will be able to:
- Identify typical problems
- Prioritise and organise their own work
- Analyse which problems affect individuals
- Decide what they can influence
- Find solutions
- Managing meetings effectively
- Delegate effectively
- Organise their own workload with appropriate time given to the balance of transformational versus transactional activities
- Action plan to improve
Timings: 9:00am – 4:00pm
Member: £249 + VAT
Non-Member: £319 + VAT
For more information, or to book a place on this course, call us on 01604 490490 or email training@northants-chamber.co.uk. Chamber members can book online.
Our Upcoming Management & Personal Development Events
02/05/2024
Confident Customer Service
This course aims to improve customer service within your business and help your team become more confident in their approach and recognising the value they bring to the organisation. Whether you are handling customers face to face or over the phone it is essential that you master the skills to keep the conversation flowing; obtain important information; and ensure your customer – or potential customer – leaves you/the caller with a good impression of your company.
20/11/2024
Confident Customer Service
This course aims to improve customer service within your business and help your team become more confident in their approach and recognising the value they bring to the organisation. Whether you are handling customers face to face or over the phone it is essential that you master the skills to keep the conversation flowing; obtain important information; and ensure your customer – or potential customer – leaves you/the caller with a good impression of your company.
14/01/2025
Assertiveness Skills
At some time or other most of us give in to people in authority or to those who are dominant or difficult. It stops us achieving our own goals and leaves us feeling inadequate, stressed or angry. This course identifies the behaviour patterns that lead to these situations. Delegates will practice a new set of behaviour patterns to enable them to better control interpersonal situations.
10/09/2024
Assertiveness Skills
At some time or other most of us give in to people in authority or to those who are dominant or difficult. It stops us achieving our own goals and leaves us feeling inadequate, stressed or angry. This course identifies the behaviour patterns that lead to these situations. Delegates will practice a new set of behaviour patterns to enable them to better control interpersonal situations.
11/06/2024
The Fundamentals of Project Management
This is a professional course around how to manage change. It is aligned to industry standards of the accrediting professional body, the Association for Project Management. The purpose of this course is to equip people with the fundamental principles of project management to enable them to manage change effectively within their organisations.
14/11/2024
The Fundamentals of Project Management
This is a professional course around how to manage change. It is aligned to industry standards of the accrediting professional body, the Association for Project Management. The purpose of this course is to equip people with the fundamental principles of project management to enable them to manage change effectively within their organisations.
28/01/2025
Influencing Skills
This course will develop your awareness of how to influence and also deepen your influencing skills to benefit you and your business to be more effective. Successful influencing is about making a connection and appealing to the heart as well as the head. It is about identifying personal triggers and adapting your style to others’ to get the best results from the people you are trying to influence.
Northamptonshire Business Awards 2023!
The Northamptonshire Business Awards recognise and celebrate the very best in Northamptonshire business.
On Thursday 23rd November 2023 we revealed the winners of the Northamptonshire Business Awards 2023, headline sponsored by Wilson Browne Solicitors! Make sure you check out our highlight video and find out this year’s winners here.