Management & Personal Development

The dream of every organisation is to have every employee working as efficiently and effectively as possible. In reality this is difficult to achieve. Courses covered in this section look at how individuals can develop efficient working practices.

Management Development is also a vital area that can get ignored in many businesses. It is easy to forget that managers have to go through a steep learning curve and without the right training they can find management a very difficult step to take. we also run a Management development programme accredited by the ILM, full details can be viewed:

ILM Management Development Programme

The courses in Management Development cover all the key processes and information that a manager will need to harness to be successful. The courses here are suitable for any new manager, any potential manager or those employees who need to harness some more efficient working practices.

Courses in this section:

Successful Supervisory Management

Managing your Workload

Effective Appraisal Skills

Conflict Management

How to hold Difficult Conversations

Leading Hybrid Teams

Confident Customer Service

Assertiveness Skills

The Fundamentals of Project Management

Presentation Skills

Some of these courses have scheduled dates please check the website for details and all can be delivered onsite or virtual and tailored to your business requirements!

Call the Training Team 01604 490490 or email training@northants-chamber.co.uk to discuss how we can help you!

Our Upcoming Management & Personal Development Events

  • Effective Appraisal Skills | Northamptonshire Chamber of Commerce

    18/07/2024

    Effective Appraisal Skills

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    The course provides business owners, line managers and leaders with the skills they need to plan and deliver appraisals with confidence. Regular and effective appraisals improve retention, make people feel engaged and motivate them to go the extra mile.

  • Confident Customer Service | Northamptonshire Chamber of Commerce

    20/11/2024

    Confident Customer Service

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    This course aims to improve customer service within your business and help your team become more confident in their approach and recognising the value they bring to the organisation. Whether you are handling customers face to face or over the phone it is essential that you master the skills to keep the conversation flowing; obtain important information; and ensure your customer – or potential customer – leaves you/the caller with a good impression of your company.

  • Effective Appraisal Skills | Northamptonshire Chamber of Commerce

    25/03/2025

    Effective Appraisal Skills

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    The course provides business owners, line managers and leaders with the skills they need to plan and deliver appraisals with confidence. Regular and effective appraisals improve retention, make people feel engaged and motivate them to go the extra mile.

  • Assertiveness Skills | Northamptonshire Chamber of Commerce

    14/01/2025

    Assertiveness Skills

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    At some time or other most of us give in to people in authority or to those who are dominant or difficult. It stops us achieving our own goals and leaves us feeling inadequate, stressed or angry. This course identifies the behaviour patterns that lead to these situations. Delegates will practice a new set of behaviour patterns to enable them to better control interpersonal situations.

  • Assertiveness Skills | Northamptonshire Chamber of Commerce

    10/09/2024

    Assertiveness Skills

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    At some time or other most of us give in to people in authority or to those who are dominant or difficult. It stops us achieving our own goals and leaves us feeling inadequate, stressed or angry. This course identifies the behaviour patterns that lead to these situations. Delegates will practice a new set of behaviour patterns to enable them to better control interpersonal situations.

  • Managing Your Workload | Northamptonshire Chamber of Commerce

    23/10/2024

    Managing Your Workload

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    This course explores how time is wasted and provides effective strategies to make a real impact upon time management. It includes how leaders can better use time to empower and delegate their people.

  • The Fundamentals of Project Management | Northamptonshire Chamber of Commerce

    11/06/2024

    The Fundamentals of Project Management

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    This is a professional course around how to manage change. It is aligned to industry standards of the accrediting professional body, the Association for Project Management. The purpose of this course is to equip people with the fundamental principles of project management to enable them to manage change effectively within their organisations.

  • Coaching for Managers | Northamptonshire Chamber of Commerce

    27/06/2024

    Coaching for Managers

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    Coaching is now acknowledged as an essential skill for all managers and leaders to create a motivated and engaged workforce. This course will provide you with the skills you need to run effective coaching sessions.

  • The Fundamentals of Project Management | Northamptonshire Chamber of Commerce

    14/11/2024

    The Fundamentals of Project Management

    By |Tags: |

    This is a professional course around how to manage change. It is aligned to industry standards of the accrediting professional body, the Association for Project Management. The purpose of this course is to equip people with the fundamental principles of project management to enable them to manage change effectively within their organisations.

  • Influencing Skills | Northamptonshire Chamber of Commerce

    28/01/2025

    Influencing Skills

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    This course will develop your awareness of how to influence and also deepen your influencing skills to benefit you and your business to be more effective. Successful influencing is about making a connection and appealing to the heart as well as the head. It is about identifying personal triggers and adapting your style to others’ to get the best results from the people you are trying to influence.

  • Coaching for Managers | Northamptonshire Chamber of Commerce

    26/02/2025

    Coaching for Managers

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    Coaching is now acknowledged as an essential skill for all managers and leaders to create a motivated and engaged workforce. This course will provide you with the skills you need to run effective coaching sessions.

  • Successful Supervisory Management | Northamptonshire Chamber of Commerce

    24/07/2024

    Successful Supervisory Management

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    This 2-day course will introduce you to some of the tools and techniques essential to the role of Supervisor/Manager and to develop the skills to enable you to manage and motive people effectively and productively.

  • Successful Supervisory Management | Northamptonshire Chamber of Commerce

    16/10/2024

    Successful Supervisory Management

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    This 2-day course will introduce you to some of the tools and techniques essential to the role of Supervisor/Manager and to develop the skills to enable you to manage and motive people effectively and productively.

  • How to hold Difficult Conversations | Northamptonshire Chamber of Commerce

    04/02/2025

    How to hold Difficult Conversations

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    The purpose of this course is to help you identify what it may be that’s preventing you from having difficult conversations and provide you with strategies to handle them effectively.

  • Successful Supervisory Management | Northamptonshire Chamber of Commerce

    15/01/2025

    Successful Supervisory Management

    By |Tags: |

    This 2-day course will introduce you to some of the tools and techniques essential to the role of Supervisor/Manager and to develop the skills to enable you to manage and motive people effectively and productively.

  • How to hold Difficult Conversations | Northamptonshire Chamber of Commerce

    23/07/2024

    How to hold Difficult Conversations

    By |Tags: |

    The purpose of this course is to help you identify what it may be that’s preventing you from having difficult conversations and provide you with strategies to handle them effectively.

Northamptonshire Business Awards 2023!

The Northamptonshire Business Awards recognise and celebrate the very best in Northamptonshire business.

On Thursday 23rd November 2023 we revealed the winners of the Northamptonshire Business Awards 2023, headline sponsored by Wilson Browne Solicitors! Make sure you check out our highlight video and find out this year’s winners here.