Getting your Reception Area Right
Getting your Reception Area Right Just like a face represents [...]
5 Steps to Impactful Mystery Shopping
The Voice of Service: In a B2C setting Mystery Shopping [...]
You don’t have to be a Don to support the MK SET!
Ready SET – go! Visual Identity is proud to be [...]
Recruiting in the ‘new normal’
At the outset of the pandemic businesses entered survival mode [...]
Cyber Security in the Post-COVID Business
In the last 12 months the challenges of keeping business [...]
Are you listening to the whole audience?
There are so many touch-points that are important in delivering [...]
Sales focus must not be at the detriment of your service recovery!
Sometimes the focus on sales and growth is at the [...]
Lending money between friends and family?
Whether you are lending money to a friend or family [...]
Track and Trace and Other Lost Data
You, like me, were probably amazed by the now infamous [...]
How well have businesses adapted to the ‘new normal’?
Adapting to the new ‘normal’ I think it is fair [...]
