HR consultancy wins prestigious Trusted Service Award

Member News

A well respected, award-winning HR services consultancy has won a much-coveted national award for outstanding customer service.

Kettering-based HR Solutions have been awarded the prestigious Gold Trusted Service Award for 2022 from customer insights company Feefo.

The annual awards shine a light on businesses who demonstrate an exceptional service to their customers. Winners are decided based on the ratings they receive from their clients.

To achieve the desired Gold Trusted Service 2022 award, a business must have collected at least 50 reviews between January 1st 2020 and December 31st 2021 and achieved a Feefo service rating of at least 4.5.

HR Solutions regularly run campaigns with Feefo to generate genuine feedback for both retained and HR Knowledge Base clients. The popular consultancy currently boasts an impressive Feefo score of 4.9 stars out of a possible 5.

Greg Guilford, CEO of HR Solutions, said: “This fantastic achievement is a brilliant reflection on the whole team and also reflects our mission and dedication to achieving service excellence. We take pride in going above and beyond for our customers, offering a first-class service from a committed and diligent team who genuinely care about the work they do and the people they help.

“I would like to take this opportunity to thank the entire HR Solutions team for their valued contribution to this win.”

To see some of HR Solutions’ many reviews and client testimonials, visit or