A leading HR consultancy has been named as a finalist in the Service Excellence category of the 2023 SME Northamptonshire Business Awards.
Kettering based HR Solutions is shortlisted after the judges recognised the outstanding assistance and advice they provide to their clients.
It’s the second nod to the consultancy’s impressive customer service in 2023.
In January, the consultancy won the prestigious Gold Trusted Service Award for 2022 from customer insights company Feefo.
The much-coveted award, for outstanding customer service, was earned by HR Solutions for for the second consecutive year.
The annual Feefo awards recognise customer centric businesses who demonstrate high quality customer service. Client ratings decide the winners.
Led by effective and diligent leadership in the last six years, HR Solutions has grown significantly with one merger and five acquisitions, taking the team from eight employees to 42. Yet despite substantial growth, the company has worked hard to keep its inclusive team spirit and first-class service.
Last year HR Solutions was acquired by employment law, HR and health and safety specialist WorkNest for an enterprise value of £6.1 million, due to its strong position in the market.
HR Solutions CEO Greg Guilford said: “We believe it is vital to listen to clients in order to be able to help them successfully. So, this year is the third year that we’ve rolled out our annual SME Business Survey, in which we ask small business owners about their experiences of the past year and use their responses to inform the support and resources we provide for business owners and entrepreneurs.
“We have provided countless seminars and webinars for our clients on subjects that have arisen from the SME Business Survey results on subjects such as Employment Law, workforce planning and positive attitude.
“We have also launched our affordable Lite Service for business owners who need practical, specific employment advice. The Lite Service acknowledges the current economic climate while providing access to a HR Solutions advisor, case management, a micro handbook, news bulletins, legal updates, and access to useful webinars.”
“It is fantastic to be a finalist in these locally renowned awards. We are hugely proud to be recognised in this category as the customer is at the forefront of everything we do. We wish all the finalists the very best of luck for the grand ceremony on 15th June.”
The ceremony announcing the winners of the SME Northamptonshire Business Awards will be held at the Mercure Daventry Court Hotel.
For more information visit https://eventsandpr.co.uk/sme-northamptonshire-business-awards/awards-night/
For more information about HR Solutions visit www.hrsolutions-uk.com