Give your clients just what they need with their own online web based bespoke portal. Allow them to enjoy real-time access to calendars, projects, plus the ability to self-serve.

Everybody thrives on collaboration. In almost any business scenario, the ability to work with others is invariably fruitful. Modern technology opens up so many collaborative opportunities – none more so than online portal. For companies with multiple clients, they are increasingly popular – giving totally secure 24/7 access to collaborative tools using just an internet connection.

You can go a step further with Custom Portals you can provide your customers the freedom they need in this modern times and they must not depend only to use traditional channels such as call, emails or chat!

What is Portal?

 

 

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portal is a private online channel through which you can offer support and information to your clients, it’s as simple as that. You might hear it referred to as an ‘extranet’ – where information is shared securely by specific external parties (typically, your customers), or an intranet – where information is shared internally with employees.

Various types of portals allow you to collaborate and interact with anyone you choose, either internal or external to your organisation, sharing information such as schedules, documents and data records. You can also use a customer portal to enable your customers to view, download and upload private information such as invoices.

Portals are simple to access and to use but secure. You only need an internet connection and a web browser to access any type of web portal.

What are the benefits to your clients of online Portals?

Through their portal, your clients will find answers to their questions as well as enjoy access to whatever information their provider wants to share with them. clients will have access to their information whenever they need it. Because your clients can find out so much for themselves, the benefit to you is fewer queries which, of course, frees up the time of your customer service and salespeople. The overall result? Enhanced client communication, satisfaction and improved client retention.

As for the actual sharing of information, online portals are a great improvement over email, File Transfer Protocol (FTP) and Virtual Private Networks (VPNs). Your clients will benefit from –

• The ability to exchange all kinds of information – including financial – securely
• the removal of costly, non-value-adding data entry
• if they process online payments, stronger cash flow
• Self-service access to a private repository
• No limitations on file size
• A structured folder system (unlike FTP)
• The ability to upload and manage larger files
• Version control functions

Read full article at the following link….https://www.web-alliance.co.uk/online-portal