Save Time And Money With IDAssist


Introducing ID cards to your business offers a wealth of benefits. They are an excellent form of marketing as your staff are always wearing your branding, and they also offer a sense of security and belonging within a team, as well as offering the option for controlling internal access (and restrictions) to areas of the building your company operates in.

ID cards look and feel professional, enhancing the overall image of your business, and are a great way for new starters or visitors to learn people’s names, creating an atmosphere of friendliness and community within the workplace.

Many businesses are turning to ID cards to help improve their office culture and morale. Whilst it is easy to invest in an ID card printer and all the consumables, you must ensure that you are using your machine correctly and maintaining its lifespan.

That is where IDAssist comes in. With a range of benefits, IDAssist is our annual technical support plan that offers you peace of mind for your ID card printers – ensuring you are set up correctly, fully trained and have a contingency plan should the worst happen.

IDAssist is designed for your peace of mind when you invest in a system of ID cards for your business.


Priority telephone and email support

Time is money: one of the oldest sayings in business that still holds true today.

IDAssist takes all the guesswork away when it comes to making sure your ID card printer is as efficient and effective throughout its lifespan. Our team of experts are ready and willing to help you get through any problems you may encounter with your printer.

Choosing IDAssist gives you priority telephone, email, and remote support with a same-day response (Monday to Friday between 9am and 5pm) – ensuring that you are continually printing your cards.

Loan printers while yours is fixed.

If we can’t provide immediate support for your printer, we will offer a like-for-like loan printer and take your original printer away for inspection. Once the issue has been resolved, we will return it to you – all without losing the ability to print. This ensures that none of your precious time is wasted.


Remote Installation

When you first choose an ID card printer, it’s crucial that you spend time learning how to set it up and install it. You’ll also need to learn how to use it, install and change ribbons, and trust that you are using the printer correctly.
Whilst it is possible for you to learn this all yourself, choosing IDAssist will help you every step of the way, making sure that you trust that your printer is set up correctly and quickly. Our team of experts can provide you with all the setup and training you and your staff need, as well as always be on hand to ensure that you are continuing to use your printer and software correctly and efficiently.


Remote training

Our experts know exactly how to implement and manage an ID card printer – meaning you don’t have to be a tech expert yourself or learn to be one. We can get you printing cards straight away, the correct way, and help train you and your staff to a high standard – saving you time having to learn, set up and teach your staff so that you can carry on with your own important tasks.

This training gives you the peace of mind that all your team have had the exact same training and will have learnt the correct and effective ways to manage your new printer, including set-up, usage, maintenance and cleaning. This will ensure your printer’s longevity.

We will also provide training to any new starters who join your company during the length of your IDAssist plan.

There is also a free library of video tutorials that will help you troubleshoot any problems you have or teach you more about your ID card printer.


Free same-day dispatch

There is never a good time to run out of consumables, and you may need emergency supplies. IDAssist offers you guaranteed same-day shipping on weekdays for orders placed before 3pm, so in the event, you run out of ribbons or cards, we can get them sent out to you ASAP.


Only £150 a year

Failing to prepare is preparing to fail. IDAssist provides you with a contingency plan for the worst-case scenario that your ID card printer fails.

IDAssist helps you every step of the way. From set up and installation, troubleshooting and advice to training you with best practices, as well as a fast consumable service. It is designed to ensure you can relax, knowing that your printer is being used correctly and efficiently while you focus your time and attention on other aspects of your business.

IDAssist is only £150 a year or £12.50 per month – which is as little as 41p a day!

To find out more about IDAssist, please visit here or get in touch with a member of our expert team.